Inn Policies
RATES
Published rates are subject to change without notice. Rates are guaranteed at the time of booking and not subject to increase. AAA: Discounts are applied to “full rack rate” only and may not be applied to published discounted rates. AAA Discounts are available only to Sunday through Thursday bookings.
OCCUPANCY
Maximum of two guests per standard guest rooms. A third
person may occupy our large luxury suites at an additional
cost of $75 per night.
person may occupy our large luxury suites at an additional
cost of $75 per night.
GROUP BOOKINGS
Group bookings or room blocks are not accepted during the high
season. Restrictions may apply to any off season group bookings.
season. Restrictions may apply to any off season group bookings.
MINIMUM STAY REQUIREMENT
There is a two night minimum stay on all weekends between
November 1 and April 30, with a three/four night minimum on
holiday and Newport event weekends during the same period.
There is a three night minimum stay from May through October.
November 1 and April 30, with a three/four night minimum on
holiday and Newport event weekends during the same period.
There is a three night minimum stay from May through October.
DEPOSITS
A 30% deposit is required to guarantee your reservations.
Deposits are refundable based upon the following
cancellation policy.
Deposits are refundable based upon the following
cancellation policy.
CANCELLATIONS
Please call us at 401-846-4435, to cancel your reservations and receive a cancellation number. If the booking is canceled before 9:00 PM, 10 days before check-in the charge is $25.00, less than 10 days before check-in the charge is the first night . Guests who choose to check out earlier than the scheduled check out date will be responsible for the entire amount of the original booking. The cancellation fee may be waived (at the discretion of the innkeeper) if the guest chooses to leave their deposit with the inn for a future stay. Reservations cancelled within 14 days of scheduled arrival date are non-refundable.
CHANGES
Reservation date may be changed without penalty. Rates for the new reservation may vary based upon the dates chosen and available rooms. One change only permitted.
CHECK-IN CHECK-OUT
Check-in is guaranteed for 2 PM. Check-out is by 11 AM. We request that all guest check-in by 8 PM. If you will be later than 8 PM, please let us know so we may plan for your late arrival.
CHILDREN AND PETS
We are able to accommodate children. Pets are not permitted.
TRAVEL AGENTS
Commissions are paid for bookings which include a Sunday – Thursday stay. Weekends and holiday Sunday/Mondays stays are non-commissionable.
REVISED: March 3, 2017
A Note About Your Safety:
Hydrangea House Inn is licensed and in full compliance with the State of Rhode Island and the City of Newport with regard to Life Safety Laws and Regulations i.e.: Sprinkler, Direct Fire Alarm and emergency lighting. We encourage travelers to consider these facts when choosing their Newport accommodations.
